Returns & Exchanges

At First Choice Store, we prioritize the freshness and quality of your groceries. If you receive a product that is damaged or does not meet our quality standards, we offer a hassle-free return process within 48 hours of delivery.

Return Process

• 1.
  Inspect Your Order

  Upon delivery, please check all perishable and non-perishable items to ensure they meet your expectations and are free from damage.

• 2.
  Contact Support

  If there is an issue, email our support team with your order number and clear photos of the item in question within 48 hours.

• 3.
  Await Verification

  Our quality control team will review your request and notify you of the approval or rejection of your refund or exchange.

• 4.
  Receive Refund or Replacement

  Once approved, we will either dispatch a fresh replacement with your next delivery or credit the original payment method within 5-7 business days.